The Digital Me

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Friday, November 16, 2007

Week 6, Thing 15

I enjoyed Michael Stephens' short essay regarding his conception of Library and Librarian 2.0. I fully agree that Libraries and Librarians must be in tune with what is going on around them, not just within the profession. The world is indeed a big place and seemingly going at a faster and faster pace. If we ever had the luxury of slow paced planning and decision making, we no longer do. Technology has encouraged folks to expect, even damand, quicker response times, and many times the expectation is legitimate, not just the result of impatience.

It is also refreshing to see the opinion that technology is not the end all and be all definition of progress or accomplishment. As with all customer services, technology decisions must be made based on the needs of customers and of the staff who work to meet those needs. Low tech can still work and many times might be a better solution than just buying the latest hot gadget. The primary question is, "Will this help us to better serve our customers?"

Technology for technology's sake is out, the thoughtful application of technology is very in (and always should be).

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